If you place an order at perfumesera.com, you are abiding by the following rules:
If you wish to change the product you bought, you may do so with another product. We do not
offer cash refunds in any way.
For exchanging, you first have to contact us to find out if you are eligible to exchange or get
refunds from us or not. If you do not contact us via e-mail or cell, and if we do not confirm your
refund or return, then we do not bear any responsibility for your returns.
You must bear all shipping costs when exchanging the product. The shipment cost includes the
cost of returning the product to us and getting a new product from us.
We can’t refund or return any product outside the U.S. Returns or refunds may only be possible
inside the U.S.
Only regular-priced items can be refunded. Purchases made with a promotion or discount code
are final sale.
Products must be sealed and unused.
Your refund will be reduced by the original shipping and payment processing fees for your
order(s) and package(s).
Items must be sent back within 14 days of the delivery date.