Privacy Policy

While ordering on our website, you consent to the privacy policies as follows.
We know that privacy means a lot to you. We respect your privacy concerns and value
our relationship with you. This Privacy Policy describes the kinds of personal data we
acquire about our customers, how we utilize this information, with whom we share it,
and the rights of our customers regarding our use of the information. We also describe
the measures we take to protect the security of the information, how long we retain it,
how our customers can contact us about our privacy practices, and how to exercise
their rights.
Information We Collect
We may obtain personal data about you from various sources. We collect this
information when you provide it.
● At one of our stores.
● On our website.
● Via our social media pages.
We also collect certain information about your device or usage by automated means,
including using technologies such as cookies, web server logs, and web beacons.
Information might be collected by your consent, manually, at the time of the transaction,
or by automated means, which includes our website, mobile app, social media,
third-party websites, and other marketing tools.
Information You Provide
You may provide personal data to us in several ways, such as when you participate in
an offer or promotion, when you make a purchase on our site or in our stores, via our
social media pages, or through one of our mobile applications. The types of personal
data you provide to us may include the following:
• Contact information (such as name, postal address, email address, and mobile or
other phone numbers)
• Age or date of birth
• Gender
• Username and password, nickname/screen name
• Payment information (such as your payment card number, expiration date, and card
security code)
• Shipping and billing information (such as a delivery address and billing address) •
Purchase history
• Product preferences
• Your skin type/skin condition
• Your hair type
• Your physical characteristics and your skincare concerns
• Contact information for friends, family, or other people you would like us to send a
message to on your behalf (please ensure that you only submit contact information of
individuals with whom you have a personal or family relationship and who have
consented to receive messages from you or us)
• Information or content you provide (such as photographs, videos, reviews, articles,
questions, survey responses, and comments)
• Information provided to us through social media networks or one of our mobile
applications when you visit our social media pages or use one of our mobile
applications (such as your name, profile picture, likes, location, friend list, and other
information described on the social media network or application sign-up page, or your
geo-location details when using one of our mobile applications) How We Use the
Information
We will use the information you provide to:
• Send you promotional materials or other communications.
• Provide the products or services you (or your company) have requested and operate
features on our site
• Process your payment card transactions and/or gift card transactions
• Create and manage your online account, including access to your online and in-store
purchase history •
• Assist with product selection and replenishment
• Chat with you or respond to your inquiries
• Post your product reviews
• Tailor ads displayed to you on our site and elsewhere to your interests and history with
us
• Communicate with you about, and administer your participation in special events,
contests, sweepstakes, loyalty programs, surveys, and other offers
• Operate and communicate with you about our social network pages or mobile
applications
• Operate, evaluate and improve our business (including developing new products and
services; enhancing and improving our services; managing our communications;
analyzing our products; performing data analytics; and performing accounting, auditing,
and other internal functions)
• Comply with applicable legal requirements, relevant industry standards, and our
policies
We may collect information in other ways also. The information is needed for you to
enjoy our facilities most easily and.
Legal Basis for Our Use of the Information
We will use your provided information for a fruitful transaction. For example, the
information is needed to close a deal in which you are a business partner. Your
information is necessary to adjust the payment and deliver the products to your
doorstep. We have other legitimate interests also. The information will be used for our
marketing activities to offer the best deal to you, our beloved customers. It will also be
helpful to our research activities, data analytics, internal business operations, and
enforcing legal claims.
Technologies We Use
Cookies are small text files that websites send to your computer or other
Internet-connected devices to identify your browser uniquely or to store information or
settings in your browser.
The following types of cookies are set on this site.
Internal Cookies Essential for the Site to Work
We use first-party cookies to help the site work in the best possible manner. You can
opt-out of receiving these cookies and disable them by adjusting your browser settings.
However, please note that your user experience may be impacted without these
cookies.
In conjunction with obtaining information through cookies, our web servers may log
details such as your operating system type, browser type, domain, and other system
settings, the language your system uses, and the country and time zone in which your
device is located. The web server logs also may record information such as the address
of the web page that linked you to our site and the IP address of the device you use to
connect to the Internet.
Third-Party Web Analytics Cookies
We may use third-party web analytics services on this site, such as those of Hotjar,
and/or Adobe Site Catalyst, and/or Google Analytics. The service providers that
administer these services use technologies such as cookies, web server logs, and web
beacons to collect information (such as IP address) and use that information to help us
analyze how visitors use the site. These vendors may use cookies placed on this site
(such as the Google Analytics cookie) and cookies placed on third-party websites (such
as Google advertising cookies) or other third-party identifiers to analyze our site visitors.
When you first visit our site, a cookie banner will inform you of the use of these analytics
technologies. They will only be used if you accept them or continue using this site. You
may change your cookie settings to accept or refuse these analytics technologies by
clicking on the cookie control tool below to adjust your cookie preferences. Adjusting
your cookie preferences may disable certain functionality on this site, as described
below.
You may disable any/all types of cookies whenever you wish.
Third Party Cookies Intended to Improve the Interactivity of the Site
This site may also support certain third-party services, including social sharing buttons,
Facebook, Twitter, Pinterest, and Instagram, tweet lists (Twitter), and videos posted on
the site (Youtube). These features use third-party cookies that are directly set on your
device by these services. When you first visit our site, a cookie banner will inform you of
the use of these cookies. They will only be used if you accept them or continue using
this site.
Targeted Advertising We may also use third-party platforms, including platforms
operated by social networks, such as Google, Facebook, and Pinterest, to show you
interest-based ads. We may convert your email address, telephone number, or other
information into a unique value that those third parties can match with a user on their
platform or with other data they may have collected from you. This matching allows
interest-based ads to be delivered on those platforms. To opt-out of these ads, you must
change your preferences by clicking on the cookie control tool below and unselecting
the “targeting” setting. These platforms may have privacy notices or policies, which we
strongly suggest you review.
Information We Share
We do not share any information about you with other third-party vendors. Your data is
stored only on our website.
We also reserve the right to transfer personal data we have about you if we sell or
transfer all or a portion of our business or assets. Should such a sale or transfer occur,
we will use reasonable efforts to direct the transferee to use the personal data you have
provided to us in a manner that is consistent with our Privacy Policy. Following such a
sale or transfer, you may contact the entity to which we transferred your data with any
inquiries concerning processing that information.
Email Opt-Out
You can at any time tell us not to send you marketing communications by email by
clicking on the unsubscribe link within the marketing emails you receive from us or by
contacting us as indicated below.
SMS (Text message) Opt-Out
You can opt out of our marketing SMS also. Just email us about your interest in opting
out of the SMS list. Emails can be found in the “Contact US” section.
When you opt-in for our service, you may expect occasional texts concerning the latest
Text Alerts, Surveys, Welcome messages, Customer win-backs, Text Campaigns,
Giveaways, Flash Sales, and Upsells.
Withdrawing Consent
You may also withdraw any consent you previously provided to us at any time with
effect for the future by contacting us as indicated below. This will not affect the
lawfulness of using your information based on your consent before the withdrawal.
How We Protect Personal Data
We maintain appropriate technical and organizational safeguards to ensure an
appropriate level of security of your data, mainly to protect your data against accidental
unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use.
However, no security system is perfect, and we cannot promise that information about
you will remain secure in all circumstances, including your data during transmission to
us or the security of data on your mobile device.
You should check links to other websites before clicking. We do not share any
responsibility towards other third-party affiliates, websites, or social media for any
cybercrime.
Updates To Our Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our privacy
practices. We encourage our beloved customers and viewers to read our policies to get
updated continually.
How To Contact Us
If you have any questions, comments, or recommendations about this Privacy Policy or
if you would like to exercise your rights, please email [email protected].
Perfumesera has the right to change/alter/extend/add/subtract any privacy policies at
any time.